Provide stellar customer service: cut delays with streamlined communication between clients and service desk agents (requires the Mobility for Jira add-on from the Atlassian Marketplace for full functionality for all users).
• Easy access to your themed JSM portal on mobile with support for important add-ons (ScriptRunner Behaviors/DC, ElementsConnect, Atlassian Forms, Dynamic Forms, Extension for JSM, Refined, etc)
• Customers can create requests, comment, upload images
• Agents manage queues, SLAs, client requests
• Look up knowledge base articles
Agents and customers will never miss critical Jira Service Management issue updates: whether in a meeting, on vacation or away from the computer - Jira access on any device.
• Supports the most complex workflows
• Optimize daily tasks to save time
• Faster access to the things in Jira you care about
Collaborate securely, enterprise-wide: our clients in the technology, defense, automotive and healthcare sectors rely on us to securely access their data.
• Supports secure Mobile Device Management
• Work with any Single Sign-On, Multi-Factor Authentication
Mobility for Jira has many enterprise-grade features and a powerful user interface. It is the most popular and feature-rich Jira mobile application for iOS.
• View, create, edit, watch, delete, and transition issues
• Add, edit, delete comments and change their visibility
• View and edit Scrum and Kanban boards and release versions
• Add and view attachments
• Receive push notifications
• Basic and advanced search with JQL and type-ahead support
• Time logging and issue history
• Jira Service Desk queues and SLAs (agent), JSD Portal (client)
• View your Jira Dashboards
• Supports your MobileIron MDM Solution
Used by large organizations such as US Government, Honda, Palantir, Broadcom, Synaptics and many more.
Please note that the app requires the "Mobility for Jira" Add-On from the Atlassian Marketplace. If the Jira Add-On is not installed on your Jira Cloud/Datacenter/Server system, not all users will be able to use all features.